Escort Service
We have a professional operation and maintenance team to provide comprehensive website and application project escort services to ensure the safe, stable and smooth operation of the project.
Website/system Technical Support
Website/system software troubleshooting and repair
Drupal(Module) security update
Monthly/quarterly traffic statistics report
Technical consulting
Website/System Upgrade (billing on CR)
Server Operation and Maintenance
Backup strategy
Security upgrade of the server system
Server dynamic scaling
Routine inspection
System recovery
Network Operation and Maintenance
Website accelerates CDN deployment
Load balancing deployment
SSL certificate deployment and management
Network availability monitoring and warning
Domain name, IP, routing, etc
Response Time
Emergency < 1 Hour
Website/system inaccessible
Standard < 4 Hours
Subtle faults cause some functions to fail to operate normally
Regular < 24 Hours
Technical support requirements